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COPYRIGHT
All material and software Copyright (c) 2000 Printbeat.co.uk,
inc. All rights are reserved worldwide. It is strictly prohibited to
redistribute, copy or republish any of the material and software contained on
the Printbeat.co.uk web site.
LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY
ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS
STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW,
PLEASE DO NOT ACCESS THIS WEB-SITE. Printbeat RESERVES THE RIGHT TO CHANGE,
MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
COPYRIGHTS AND TRADEMARKS
You may not place or reproduce any trademarks, service marks, or
logos that are not owned by you or licensed to you onto materials and
merchandise to be printed via the Printbeat Service. Words, names, and designs
used to identify services or products are considered trademarks, service marks,
and/or logos. The same policy is applicable for copyrights. You cannot use
unlicensed copyrighted materials from photographers, artists, publishers,
composers, writers, and other authors of original works. The copyright owner's
exclusive rights prohibit the reproduction of any original work. Printbeat.co.uk
policy also states that you cannot use explicit language or pornography on
printed materials and merchandise.
CUSTOMER CONTENT
You may not place or reproduce any trademarks, service marks, or
logos that are not owned by you or licensed to you onto materials and
merchandise to be printed via the Printbeat Service. Words, names, and designs
used to identify services or products are considered trademarks, service marks,
and/or logos. The same policy is applicable for copyrights. You cannot use
unlicensed copyrighted materials from photographers, artists, publishers,
composers, writers, and other authors of original works. The copyright owner's
exclusive rights prohibit the reproduction of any original work. Printbeat.co.uk policy
also states that you cannot use explicit language or pornography on printed
materials and merchandise.
CUSTOMER CONTENT
You understand that all information, data, text, photographs,
graphics, messages or other materials ("Content") are the sole responsibility
of the person from which such Content originated. This means that you, and not
Printbeat.co.uk, are entirely responsible for all Content that you send, upload,
post or otherwise transmit via the Service. Recognizing the global nature of
the Internet, you agree to comply with all local rules regarding online conduct
and acceptable Content. You agree to not use the Service to send, upload, post
or otherwise transmit any Content that contains (i) child pornography or
anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to
kidnap or injure a person, a threat to injure the personal property or
reputation of another person, a threat to accuse any person of a crime, a
threat to inform another that a person has violated any law of the United
States, or a threat of blackmail; (iii) any matter advocating or urging
treason, insurrection, or forcible resistance to any law of the United States;
(iv) any defamatory remarks directed at any other person or company; or (v) any
content that infringes the intellectual property rights or other proprietary
rights of Printbeat or any third party. Printbeat does not control the Content
posted by Customers and does not guarantee the accuracy, integrity or quality
of the Content. Under no circumstances will Printbeat be liable to you in any
way for any Content you may be exposed to that you may find offensive, indecent
or objectionable. Products and services, such as ebusiness cards, ephoto cards,
and einvitations are provided for your personal use only. You agree to abide by
these terms of service and not to use these products and services or related
messages for any unsolicited or unauthorized advertising, promotional
materials, "junk mail," "spam," "chain letters," "pyramid
schemes," or any other form of solicitation.
You understand that you control the privacy of any Content you elect to post by
granting access under your personal password. When you, or someone to whom you
have given access, orders a print item using your password, you grant Printbeat.co.uk
the world-wide, royalty free and non-exclusive license to use, reproduce,
sublicense, modify, adapt, publish, display and create derivative works from
the Content on the Service and on the printed product for the purposes of
storing designs or processing print orders. This license exists only for the
length of time necessary for Printbeat.co.uk to complete your order or until you
delete the Content from the Service.
You acknowledge that Printbeat.co.uk does not pre-screen Content, but that
Printbeat.co.uk and its designees shall have the right (but not the obligation)
in their sole discretion to remove any Content that violates the terms of
service or may otherwise be objectionable. You further acknowledge and agree
that Printbeat.co.uk may preserve Content and may also disclose Content if
required to do so by law or in the good faith belief that such preservation or
disclosure is reasonably necessary to: (a) comply with legal process; (b)
enforce the terms of service; (c) respond to claims that the Content violates
the rights of third-parties; or (d) protect the rights, property, or personal
safety of Printbeat.co.uk, its users and the public.
FREE DESIGNING
Printbeat will only provide design files at 72 DPI (low
resolution). Higher resolution designed files can be purchased and will be
priced individually. Please contact support@Printbeat.co.uk if you would like a
price quote for your high resolution designed files.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK
format. Printbeat is not responsible for any color shift that occurs in
conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of
300 DPI and CMYK format. Printbeat is not responsible for images printed as fuzzy,
distorted or pixilated due to customer provided artwork.
COLOR PROOFING & MATCHING
Printbeat is not liable for color matching or ink density on
screen proofs approved by the customers. Screen proofs will predict design
layout, text accuracy, image proportion and placement, but not color or
density.
Printbeat will try it's best to match the gradient density of
each color in a duo-tone, Printbeat is not liable for the final appearance of a
duo-tone unless the customer orders a color match proof for that order/job.
Application of lamination may effect or change the appearance of
the printed colors. Printbeat is not liable for the final color appearance of a
laminated product/s.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval
prior to the printing process.
Printbeat is NOT LIABLE for errors in a final product caused by
any of the following reasons:
· Misspelling Errors
· Punctuation Errors
· Grammar Errors
· Graphics Orientation or
Placement
· Incorrect Fonts Usage
· Wrong Die cuts or slits
· Incorrect or Missing
Folds
· Finished Product Size
INDEMNITY
You agree to indemnify and hold Printbeat.co.uk, and its
subsidiaries, affiliates, officers, agents, co-branders, print vendors,
business partners, employees, successors or assigns harmless from any claim or
demand, including reasonable attorneys' fees, made by any third party due to or
arising out of Content you submit, post to or transmit through the Service,
your use of the Service, your connection to the Service, your violation of the
terms of service, or your violation of the rights of a third party.
ORDER CANCELLATION
Printbeat.co.uk will be happy to help you cancel your order prior
to printing/shipping. However, if your ordered item is en route or already
delivered, we are unable to cancel your order. However, orders may be eligible
for cancellation upon request via email or phone. Our Customer Service Team
will inform you of any cancellatioin charges depending on the stage of the
order. Here is a brief overview of the stages of an order within our system:
1) Orders are placed on-line and verified with an e-mail
confirmation.
2) Orders are sent to our graphic department and re-designed.
3) Orders are sent to our Affiliate printers to start the printing process
4) Orders are packaged and shipped back to Printbeat.co.uk.
5) Orders are picked by the shipping firm and shipped.
All orders are cancelable between stages 1 and 2. If an order is
cancelled in stage 1, you will be charged $10 plus 5% of the total amount to
cover payment processing, bank charges and handling fee. But, if the order is
cancelled in stage 2, 15% of the total order amount is deducted as cancellation
fees to cover our design department's charges. After an order enters stage 3,
we can still try to cancel the order but we cannot guarantee the success.
However, if the order is still in stage 3, and the user wants to have it cancelled,
50% of the total order amount is deducted to cover expenses. Once an order
reaches stage 4 or 5, that order cannot be cancelled.
Logo/Banner/Designing Orders
Once the order has been placed successfully, No Refunds are issued for the
Logo, banner designing and design services orders.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value,
All Sales Are Final. If we verify that we made an error, we will re-print the
order. No
Refunds or Credit.
Re-Prints
Customer must notify Printbeat.co.uk within 5 business days of order acceptance
to notify any defects discovered in the ordered product. In order to receive
replacement Customer must return 99% of the received product within 30 days (on
their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT
REFUNDABLE, including for those orders that are returned for any reason. No
Exceptions.
ORDER SHIPPING AND DELIVERY
Printbeat offers following shipping options
when placing an order. Shipping options may vary on each product.
· STANDARD SERVICE (Shipping Time NOT
GUARANTEED):
Free Ground Shipping within 48 contiguous states. Usually Ships within 16 to
18th business day after final proof approval. Final proof approval must be
received by 12:00 PM EST of business day otherwise one business day will be
added to the shipping time. Shipping time for Standard Service is not
guaranteed and is calculated based on our recent delivery history and may vary
on each order.
· BUDGET SAVER - Guaranteed to be shipped on
12th business day:
Free Ground Shipping within 48 contiguous states. Product will be shipped
within 12 business days after final proof approval. Final proof approval must
be received by 12:00 PM EST of business day otherwise one business day will be
added to the shipping time. For shipments to the state of Alaska, state of
Hawaii or other U.S. Territories, please contact our Customer Service
Department.
· PRIORITY SERVICE - Guaranteed to ship within
8 business days, plus Free Ground shipping included:
Free
Ground shipping included within 48 contiguous states. Products will be shipped
within 8 business day after final proof approval. Final proof approval must be
received by 12:00 PM EST of business day otherwise one business day will be
added to the shipping time.
· EXPRESS SERVICE - Guaranteed to ship within
6 business days, plus Free Ground shipping included:
FREE
Ground shipping included within 48 contiguous states. Products will be shipped
within 6 business day after final proof approval. Final proof approval must be
received by 12:00 PM EST of business day otherwise one business day will be
added to the shipping time.
· URGENT SERVICE - Guaranteed to ship within 4
business days, plus 2 Day express shipping included:
FREE
TWO DAY EXPRESS shipping included within 48 contiguous states. Products will be
shipped within 4 business day after final proof approval. Final proof approval
must be received by 12:00 PM EST of business day otherwise one business day
will be added to the shipping time. Two Day Express Shipping will be delivered
on the next two business day and excludes Saturday, Sunday and holidays.
Printbeat will always act to make sure that any production
difficulties do not delay delivery schedules. In no case shall Printbeat be
liable for any consequential or damages resulting from any delay in shipment or
delivery.
All Printbeat customers agree not to hold Printbeat liable for
delays in shipments caused by weather conditions, shipping company
delays,international customs issues or any other circumstances beyond
Printbeat's direct control. Printbeat shipment and delivery dates are
calculated based upon estimates provided by our suppliers and recent order
history.
Printbeat will always act to make sure that delivery schedules
are met. However, unexpected equipment failure, malfunction and or technical
problems may delay the printing process. In case of delay caused by technical
difficulty, rush charges/fees will be refunded or waived where applicable.
However, technical difficulty will not be the grounds for order cancellation.
INCOMPLETE
PARTIAL ORDERS/SPLIT SHIPMENTS
We may have to ship the ordered quantity partially due
to printing process error and in that case, balance of the order will be sent
later. Some times your order may be shipped from multiple
locations. In these cases your order may not all be delivered at the same
time, please allow a few days from the date you expect your order to arrive for
your complete order to be delivered.
SHIPPING ERRORS &
LOST PACKAGES
Lost or damaged claims can only be filed for shipments over
$50.00 in value and can only be done after 30 days from package shipment.
Printbeat is not responsible for 3rd party shipping errors, omissions or
damaged shipments.
Each ordered product is usually shipped with few extra pieces at free of
charge. Seldom order shipment may have slightly fewer pieces than ordered.
Printing trade standards allow for underages or overages of up to 5%.
Therefore, if exact quantity is needed then we suggest that you order 10% over
the quantity needed.
CUSTOMER
SUPPLIED INCORRECT ADDRESS INFORMATION
When a package is not
delivered due to an error made by the customer in submitting the proper
shipping address, Printbeat will reship the package with corrected address and
charge an additional shipping fee for the shipment.
QUESTIONS OR COMMENTS
SHOULD BE DIRECTED TO
Info@Printbeat.co.uk
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